Smoke Assist Review
Smoke Assist is a nicotine free e-cigarette. Another more known brand of the product is called “Smoke Assassin”, which is actually the same product, but doesn’t have the free cigarette promotion.
- Starter Kit Price: $79.95 (free electronic cigarette and 20 cartridges)
- Cartridge Price: monthly supply of 20 cartridges: $79.95 ($3.49 per cartridge)
- Free trial: if you are not satisfied with Smoke Assist, you can send it back during 30 days and you end up paying only for the shipping and handling
- Flavors: 1
The Smoke Assist™ kit comes with 4 Atomized Cartridges (with Filterette™), a stainless steel shell, a built-in rechargeable Lithium Ion battery and a USB Charger. The Stainless Steel Shell from Smoke Assist™ has an integrated control circuit with a Micro-computer mechanism. Smoke Assist™ cartridges have a good duration, with each one lasting up to 400 draws, which is approximately the same as that of one and half packs of the regular cigarettes. The Smoke Assist™ battery has an automatic circuit that is controlled by a micro-computer.
Smoke Assist ecigs do not contain any nicotine, so, it is a great product for those who are trying to quit smoking. A Smoke Assist™ tobacco-flavoured electronic cartridge consists of the following ingredients- propylene glycol (58 %), piperonal (1%), Vanillin (1%), Linalool (12%), dimethylpyrazine (1%), Vanilla extract (15%), Orient Tobacco (12%).
Warranty: 1 Year Replacement Warranty and a 30 Day Money Back Guarantee
Verdict
Not a single good Smoke Assist review by the users. Especially bad comments are about the refund policy. Better to consider some other electronic cigarette product.
Here is what our visitors users have said:
13 Comments »
After hearing the promotional ad on the radio, I ordered the smoke assist cigarette. I have had my account for 5 years without a single fraud. All of a sudden, after ordering the smoke assist, my account was charged twice for the same cigarette and a received a fraudulent charge on my account which forced me to cancel my bank card.
Don't trust this company. I did alot of research after my experience and it seems many other people are going through the exact same scenario.
Well here’s MY story,
I ordered the Smoke Assist on a Tuesday
3 wks after ordering it.
Maybe cause I live in Canada that it took so long
I’m not sure.
Well I tried charging it on my USB Port & it
wouldn’t charge,
I called the company & they told me that it comes
partially charged,
so I tried it
it WORKED
but they told me that they’d send me another Thingy to charge
which should arrive within 7 days-(We’ll see)
My problem IS this;
it does NOT hold a charge!!!
After 2-7 puffs it NEEDS CHARGING!!
Another thing
Those little nicotine filled cartridges??
Well they’re ONLY GOOD for 8-12 PUFFS!!!
So those 10 cartriges that I got,
WELL THEY’RE FINISHED!!!
I’m OUT COMPLETLY!!!
I used a pay & go Credit Card so I couldn’t be charged twice
as I read ppl were being charged!
I wrote to the company & told them that unless
they fix this problem & send me an E-Mail to
help fix this problem,
I’m sending back their lousy product &
because I have the Pay & Go Credit Card
they’ll NEVER SEE ANY MORE MONEY AS
I’LL NEVER KEEP ANOTHER DIME IN IT AGAIN!!
Time to try another company like Blu or Green
or maybe even the SmokeStik!!
Ty
and
good luck
well, if i could give this company NEGATIVE stars i would. there products are junk, if it isnt broke when you receive it, it wont last long (4days). i ordered it on Jan 12. i didnt get it until feb 15. the order they promised me was so screwed up and the atomizers were in 2 pieces(BROKE) customer service is horrible, rude and they will not work with you and all the help they finally do offer is never given to you. they promised that they would send out replacement atomizers for the BROKE ones, and 3 days later i called and there was no information in my file and no record of me ever calling. i have found this company to be a (middle man). they do not manufacture anything. i have also read alot of reviews like they take along time to arrive and your money back is good from order date. thats why they take so long to ship they SHITTY PRODUCT to you so they can then say that they owe you nothing and void your money back. I am going to attempt to get my money back in the morning and i am ready for the excuses. i can go on even longer about this SCAM SHOW but THEY HAVE ALREADY TAKEN UP MY TIME , MONEY, ENERGY, FRUSTRATION, ECT. i am going to say this one more time and you people out there reading this stop, go find another company that isnt affiliated with SMOKEASSIST!
THIS COMPANY WILL RIP YOU OFF AND LAUGH ALL THE WAY TO THE BANK WITH YOUR MONEY.
PEOPLE PLEASE DO YOUR HOMEWORK, I DID N OT AND I GOT SCREWED BY SMOKE ASSIST…
THIS IS TO SMOKE ASSIST=
YOU MAY HVE GOT MY MONEY BUT IM GONNA GET YOUR CUSTOMERS TO GOTO ANOTHER COMPANY
a very unpleased customer
Do not buy this or any product you see advertised on television. The best e cigarettes are the disposable ones. They produce the best vapor and can be recharged and refilled with a bit of skill and a universal cell phone battery charger. Don’t let these wasteful money grubing free market abusers rip you off. Be smart. Don’t buy as seen on tv crap….
The first smoke assist cig worked well. I had it for one week, then I lost it.So they sent me another, defective, did not work.
six more e ciggs arrived from smoke assist. Not one of them worked. I was out almost $100.00 before I gave up.
this one sucks,,first off it requires charging about every 3 hours,,second off its tastes exactly like ALBUTEROL,,it claims to taste like your cigs but does not,that aftertaste that stays with you for a long time makes you sick to your stomach all day,,this is a great idea but for gods sake try a different brand ,,this one bites and their customer service is of no help and is down right rude,,
This company is full of SHIT. They owe me 89.95 for six months now. I will be damned if I let them take my money like that. Hell we all are complaining then let’s do something about. I am going to put it out in the media. We can do a class action suit, we have enough people still waiting on their money. If we continue to let these types get it away with it, I don’t care if it’s 8.95, it’s the principle! All this complaining what are you gonna do about it? They are steady taking money and keeping your money, well I’m not going to stand for it any longer…either pay me my 89.95 or 890,950 which one? See you in court!
I agree with the remark of poor refund policy. Nut also the entire website is poor- can’t view any items unless you order first. No choice in different flavors and cost is very high. Product has to be charged after every use or no vapors are expelled.
This is my third letter to this company regarding my refund. Any persons out there that would like to file a class action please contact me at sharenwashingtonb@clear.net. Here is my letter:
Dear Ms. Parra,
I am highly unpleased with your company and how you are handling my refund. I have been communicating with your company for the last eight months regarding my refund. I have faxed to Mr. James Higgins my bank statements from February – July 2011 to show that no money from Smoke Assist was uploaded to my debit card.
On June 20, 2011 I faxed to Mr. Higgins a copy of my February statement (this letter is also enclosed) to show now money was posted. On July 5, 2011 I re-faxed to Mr. Higgins my transaction history for the months requested (Feb – July, 2011). On July 14, 2011 your company stated that they will mail me a check, because the money was not deposited onto my prepaid debit card. I have enclosed the email from your company stating that I will receive my refund check in the next 3 to 4 weeks. To this date I have not received my refund. I have spoken to your company every week since March and now I am hearing that the money was posted in April. I am resending the April statement along with February and March and all other communications to your company and from your company regarding my refund.
I spoke to your company on October 5, 2011 and I was asked to fax my April statement because it showed that it was posted. Today, October 11, I called Smoke Assist to obtain your address so that I can mail the copies requested. I was told by an operator (Heidi), that Smoke Assist received my April statement and now they need May and June’s statements. What kind of game is your company playing? Then what after I send these statements will you be asking for July through October? She also stated that after you receive May and June, which you ALREADY have, there will be an investigation. Do you honestly think that I am trying to steal my money from you? I am so angry right now I am getting sick. The money you have cost me sending these statements and the countless calls and unsound apologies has caused me to have headaches among other stress issues because of your company’s incompetence to send me my MONEY!!!
I am not a rich person. I bought your electronic cigarettes to try to stop smoking, unfortunately I had an allergic reaction to the chemicals and returned you product in a timely matter. What is the problem for you to send me my money in a timely matter, it has been 8 months! The only investigation you need to do is within YOUR COMPANY. I have done everything your company has requested and you have done NOTHING, but give me the run around.
Wow. Scary reviews. I called to order my Smoke Assist, but after giving my info I told the guy on the phone I still had some questions, and not to send the Smoke Assist. He assured me that I needed to make an additional call to complete the transaction, and before I made the call to ask my questions, I changed my mind and didn’t call. Surprise, 2 weeks later(part of my question involved express shipping)it arrived. It works fine, no probs, but they were supposed to send me the car charger for free. I called to make sure I was not on any auto-ship plan, complained a little and was told they’d send the car charger. Seriously, that wasn’t a big deal at all since it charges from my iPod charger. I just didn’t like that they sent it to me without PROPER authorization. Glad I didn’t have any more invested. The BS that they “don’t market it as a quit smoking” device is crap. They definitely do, when it is just an alternate nicotine delivery device. And whats the crap above about “no nicotine”. Somebody wasn’t paying attention…
I started using Smoke Assist just about one month ago (Jan.) and I cannot keep unit charged. It only works one time and then I have to charge it. The refills also only work once – not equal to a pack of cigarettes. i have made repeated calls to Customer Service and they keep telling me they are surprised and will send another battery and not concerned when I tell them the cigarette becomes very hot and burns my lips. I just heard from a friend that a man in Florida suffered terrible burns and had some teeth blown out when he was smoking an electronic cigarette that blew up in his face. Also suffered terrible property damage. Smoke Assist has assured me it was not one of their electric cigarettes. Should we believe them? I should have done some research before this purchase. Live and learn. I definitely believe there is a class action suit here.
I was in awe after reading all these bad reviews..I bought the smoke assist and found that I couldn’t even charge my cigarette and then I read all the bad reviews..It is too bad when a company takes advantage of us hard working people who are trying to quit smoking for health reasons Shame on them and let me know if you guys get a class action suit going I am with you all the way…
they dont even deserve a star…I heard about this promotion to try for free…Great i am game.. well after a month i decided it was long enough i called them and low and behold they have no trace of me in the computer or on record…Thats funny my credit card is showing the withdrawl of the funds…DO NOT DEAL WITH THIS COMPANY THEY WILL DO NOTHING BUT RIP YOU OFF…GO BUT THE ELECTRIC CIGARETTE YOU SEE AT THE GAS STATIONS….They are a company that steals from the honest man and woman and its B>S..